Complete a response to Case Study 3.1: Building the Better Mouse in your textbook.
In your case analysis, be certain to answer the following questions:
1. What is the role of a facilitator in this type of meeting?
2. Describe some of the key tools that a facilitator can use to gain group alignment.
3. Why do you think the room was filled with only Design Engineers? What should be done about this situation?
4. Describe some of the tools that would allow this group to gain a better understanding of what the customer would want. How could this group use this information to build a better computer mouse? Why is this important?
Case Study Guidelines and Rubric
There will be three case studies in this course. Case studies require the ability to assess the presented situation and then synthesize this information to make recommendations that minimize the risk for other organizations. After an introductory paragraph, provide a summary of the situation. In subsequent paragraphs, present the key learnings that came out of the situation and make recommendations to improve the situation presented. The paper should conclude with a summary paragraph that answers the question, “Why should anyone care?” about this situation…
Although there are no limitations to the length of the paper required for the case study assignments, in general the paper should be at least two pages with double spacing. Please be sure to follow all APA requirements.
Click Case Study Guidelines and Rubric for further details on requirements for this assignment.
Submit Case Study 1 to the Assignment box no later than Sunday 11:59 PM EST/EDT. (This Assignment may be linked to Turnitin.)
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