Which of the following is considered an
organizational blueprint, which prescribes the quantity and time frame for when
each end product will be assembled?
(Work Breakdown Structure)
MRP (Material Requirements Plan)
MPS (Master Production Schedule)
ERP (Enterprise Resource Planning)
The concept that some leadership attributes will work in some situations but
not in others can be described by the
Which of the following is a desirable strategy for managers aiming to reduce
the negative consequences of rumors?
a more informal communication environment at the workplace
Initiating disciplinary action against the
employee who started the rumor
employees to communicate their concerns and suggestions
to comment on issues that appear to be controversial and unfair
Because practical considerations make job tryouts for all candidates
infeasible, it is necessary to _____________ the relative level of job
performance for each candidate on the basis of available information.
the implementation of a project, which of the following should be the primary
focus of a consulting firm?
of the learning curve theory
The correct project software
People management skills
Tools and materials availability
6. Some studies indicate the best approach for
transformational change may have the chief executive officer create an
atmosphere for change
carefully set limits for the program
but let others decide how to initiate change
and establish a reward system
and begin establishing a vision
A project can be segmented into which of the following?
Conflicts can be resolved by withdrawing from them or suppressing them. This conflict-management technique is known
__________________ refers to an individual’s belief that he or she is capable
of performing a task.
is the biggest hurdle to overcome in a pay-for performance plan.
cap performance level
Which of the following statements is true with regard to the effectiveness of
tactics are equally effective with regard to upward influence.
from collectivist cultures are typically more likely to use soft tactics that
reflect personal power.
combination of a soft tactic with reasonable persuasion is more effective
than a combination of two hard tactics.
tactics are less effective than hard tactics when used individually
12. As a university student, your institution’s
social principles and practices reflect on you, as a stakeholder, in the
organization. Therefore, it is your
right to question how these practices should be evaluated in relation to the
social issues that the school is addressing.
If your university provides job-share programs, builds a day-care
facility, and only uses recycled paper, it could be said to be_________.
its social obligation
13. Deming’s PDCA 9plan, do, check, and act)
cycle underlies what inherent Six Sigma principle?
14. In performing a SWOT analysis, which of the
following would be considered as a threat?
of a strategic plan
Increased product demand
15. According to the job characteristics model,
autonomy is defined as the degree to which _________.
job has an impact on the lives or work of other people
a job provides the worker freedom, independence, and discretion
a job requires completion of a whole and identifiable piece of work
a job generates direct and clear information about performance
16. Which of the following is an element that addresses
elimination of waste under lean production?
Kanban production control system
Production ahead of demand
Group plant loading technology
17. An example of control criteria that can be
used in any situation is _____________________.
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