Which of the following quality management thought leaders is generally credited with contributing the insight that team learning is necessary to improve quality?

All of the following methods have proven to be useful techniques to help project teams identify the risks that might impact the project EXCEPT:

reviewing project documents

documenting lessons learned

interviewing stakeholders

brainstorming among team members and subject matter experts
4 points
Question 2

All of the following criteria can be used to categorize project risks EXCEPT:

whether the risk is a known risk

the project objective that may be impacted by the risk

whether the risk is internal or external to the performing organization

the project life cycle phase
4 points
Question 3

All of the following are among the activities a project manager should undertake to develop a highly effective team EXCEPT:

assess sponsor capability

assess project team capability

establish team ground rules

assess individual member capability
4 points
Question 4

A description of the procurement item in sufficient detail to allow prospective sellers to determine if they are capable of providing the products, services or results is known as:

the contract clauses and special provisions

the procurement statement of work

the supply invoice

the purchase order
4 points
Question 5

Which of the following quality management thought leaders is generally credited with contributing the insight that team learning is necessary to improve quality?




4 points
Question 6

It is argued that project teams progress through five stages of team development. Which of the following sequences best represents this progression?

forming, norming, storming, performing, reforming

forming, storming, norming, performing, adjourning

forming, storming, norming, performing, reforming

forming, performing, reforming, norming, adjourning
4 points
Question 7

Which estimating technique uses historical data from a similar project as a starting point for creating a time or cost estimate?

analogous estimating

parametric estimating

bottom-up estimating

Monte Carlo estimating
4 points
Question 8

The Validate Scope process occurs with interim deliverables throughout the project and with final deliverables near the end.
4 points
Question 9

All of the following accurately describe skills that an owner’s representative can use during the project when making tradeoffs EXCEPT:

Managing change

Inspecting quality into the project

Team building

Knowledge of criteria
4 points
Question 10

Change control includes which of the following activities?

identifying, documenting, approving or rejecting, modifications to documents, deliverables, or baselines

brainstorming, selecting and implementing new ideas

recruiting, selecting and training new team members

identifying and implementing changes to the project charter
4 points
Question 11

Which of the following statements is consistent with the ideas that W. Edwards Deming promoted regarding quality management?

Understanding variation is essential to improving quality.

Statistical concepts rather than behavioral considerations should govern quality improvement efforts.

The burden of quality falls on those that do the work

A key to quality improvement is to ensure that each part of the system functions effectively, independent from the others.
4 points
Question 12

What type of cost is incurred when a project must be conducted faster than normal, and overtime for workers and / or extra charges for rapid delivery from suppliers are necessary?

marginal costs

expedited costs

nonrecurring costs

variable costs.
4 points
Question 13

The decision process for developing relevant quality standards on a project includes all of the following activities EXCEPT:

identify all stakeholders

understand the prioritized stakeholders’ requirements

design work systems

make tradeoff decisions
4 points
Question 14

Joseph Juran provided guidance regarding how to control quality. Which of the following items is consistent with his quality control guidance?

identify all team members and their needs

establish measurement systems

prove effects

expend necessary efforts to exceed requirements
4 points
Question 15

On long projects it is often better to capture lessons frequently since people may not remember clearly what happened several months previously.
4 points
Question 16

Which estimating technique uses an algorithm to calculate cost or duration based on historical data and other project parameters?

empirical estimating

parametric estimating

grass roots estimating

analogous estimating
4 points
Question 17

DMAIC is a disciplined process that includes five phases: Define, Measure, Analyze, Improve and Control. DMAIC is most typically associated with which of the following quality improvement approaches?

Malcolm Baldrige

Total Quality Management (TQM)

Six Sigma

ISO 9001:2008
4 points
Question 18

On agile projects, detailed risk management activities may occur during all of the following times EXCEPT:

While planning each subsequent iteration.

During early risk planning at the start of the project.

In daily stand-up meetings.

During retrospectives at the end of each iteration.
4 points
Question 19

On some projects, some deliverables remain incomplete at project close-out. Activities that are not complete should be itemized, and responsibility for each should be clearly identified.
4 points
Question 20

The process of reviewing all change requests, approving changes, and managing changes to deliverables, organizational process assets, project documents and project management plan; and communicating their disposition, is known as:

perform project monitoring.

variance analysis and control.

perform integrated change control.

configuration management
4 points
Question 21

All of the following are among the benefits realized as a consequence of developing a cost management plan EXCEPT:

It shows how to develop and share relevant, accurate and timely information that stakeholders can use to make intelligent and ethical decisions.

It documents how the business case should be created

It helps stakeholders to focus on schedule and performance as well as cost.

It provides feedback that shows how the project’s success is related to business objectives.
4 points
Question 22

More organizations effectively collect lessons learned than effectively disseminate and use them.
4 points
Question 23

All of these are factors that could lead to a decision to buy or outsource rather than make or perform in-house, EXCEPT:

flexibility in procurement

ability to use specialized suppliers

inadequate capacity

more control over quality and time
4 points
Question 24

The procurement management plan:

describes how the procurement division will be managed.

describes how supply chain partners will be managed.

describes how a project team will acquire goods and services from outside the performing organization.

describes how sellers will be audited by the procurement team.
4 points
Question 25

Implementing approved changes as directed by the project’s integrated change control system.
4 points
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