Hotel Services Management Homework

Hotel Services Management

Make sure that there is a flow in the text. Please include abstract please see screenshots Task: Individual Essay: In the context of a hotel resort and your knowledge of the subject areas studied in the Hotel Services Management unit, discuss how hotel resorts may combine appropriate facilities and organizational resources, operational effectiveness, and relevant customer services to ensure customer satisfaction. You may cite examples of good hotel resort industry practice and combine this with your knowledge of the subject areas studied in the Hotel Services Management unit. Maximum 2000 words.

Marking Criteria:

a) /30 The quality and extent of the discussion associated with the identification of appropriate hotel resort facilities and organizational resources, operational effectiveness, and relevant customer services.

b) /30 The quality and extent of the discussion related to customer satisfaction in the context of the combination of appropriate hotel resort facilities and organizational resources, operational effectiveness, and relevant customer services.

c) /25 The extent and relevance of the industry practice and Hotel Services Management unit subject content referred to.

d) /15 The overall presentation of the essay and the degree of substantiation and referencing evident. Please note: the term ‘quality’, in the marking criteria above, refers to the relevance, intelligibility, and coherence of the discussion. This assignment I really need an A in because this essay is 70% of my grade. Make sure everything flows together with the structure. and connect the paragraphs transition my school follows the MMU Harvard style which I attached. Please include at least. 18 references but more the better/ 2000 words.

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