Which of the following, if true, would weaken Laura’s argument?

Multiple Choice Questions (Enter your answers on the enclosed answer sheet)

360.org, an organization working toward curbing climate change, recently conducted an
interview with Jessica for the position of a public relations officer. However, interviewers
Brenda and Laura are divided over whether Jessica should be given the job. Brenda believes
that Jessica does not have in-depth knowledge about the issue of global warming and its
impact. On the other hand, Laura feels that Jessica would be perfect for the job because she
has strong interpersonal skills. Which of the following, if true, would weaken Laura’s argument?
a.
b.
c.
d.
e.

Jessica was unable to communicate clearly why she was right for the job.
Jessica was high on confidence about getting the job because of her strong networking
skills.
Jessica listened intently to the interviewers’ questions before answering them.
Jessica was unable to fare well in the written test which analyzed her conceptual skills.
Jessica was very friendly and courteous with the receptionist while greeting her.

2. Which of the following best defines organizational behavior?
a.
b.
c.
d.
e.

3.

It is a field which is not influenced by factors in the external world.
It involves analyzing different people in an industry with independent profit-centered
motives.
It involves the study of groups of people coming together for collective bargaining.
It involves developing exclusively the knowledge of managers and senior-level employees.
It involves the study of what people do in a company and how it affects the company’s
output.

refers to a gut feeling not necessarily supported by research.
a.
b.
c.
d.
e.

Inference
Logic
Rationality
Intuition
Reasoning

4. Which of the following is a difference between sociology and psychology?
Sociology uses various methods of empirical investigation whereas psychology uses limited
critical analyses.
b. Sociology studies humans and animals whereas psychology focuses exclusively on humans.
c. Sociology studies people in relation to their social culture whereas psychology focuses on
the individual.
d. Sociology incorporates research from social sciences, philosophy, and natural sciences;
psychology does not.
e. Sociology uses only qualitative techniques whereas psychology uses both qualitative and
quantitative techniques.
a.

42

5. Myriam is analyzing the gender roles of men and women in management in the United States
and comparing them to the gender roles in management in Japan. She is surveying fifty male
and fifty female managers in each country to compare their daily behavior. Myriam’s study
exemplifies how
contributes to OB.
a. psychology
b. anthropology
c. corporate strategy
d. political science
e. archaeology

6. Which of the following is a result of globalization?
a. lower production of goods in developing nations
b. shared social value among all cultures
c. highly homogeneous workforce
d. organizations being bound by national borders
e. jobs moving to nations with low-cost labor

7. Which of the following is an example of a position in a service job?
a. environmental campaigner
b. production line worker
c. human resource executive
d. flight attendant
e. administrative executive

8. Which of the following is not a reality for today’s workforce?
a.
b.
c.
d.
e.

The line between work and non-work time has become blurred.
Issues related to well-being have dropped as the number of employees who work at home
rises.
Employees have heavy outside commitments.
Organizations are asking employees to put in longer hours.
Many workers never get away from the virtual workplace.

9. Group
work.
a.
b.
c.
d.
e.

43

associability
think
affect
cohesion
maturity

is the extent to which members of a group support and validate one another at

10. Differences in

indicate surface-level diversity.

a. values
b. ethnicity
c. style of work
d. attitudes
e. personality

11. Malcolm Industries recently hired a large number of workers for the company’s new
construction factory in Colorado. During the hiring process, the management made a clear
effort to recruit physically strong individuals because the work at the factory involves manual
labor. The jobs need to be performed by individuals who have the energy and physical stamina
to work for long hours. Which of the following surface-level characteristics did the company
most likely concentrate on when selecting the new workers?
a.
b.
c.
d.
e.

beliefs
values
religion
personality
age

12. Which of the following is the most likely reason why employers should employ older workers?
a. Older workers are flexible and learn quickly.
b. They adjust to new technology promptly.
c. Older workers have extensive work experience.
d. They have shorter tenures and hence lower pension benefits than younger workers.
e. The rates of unavoidable absences are lower than those of younger workers.

13.

refers to an overall factor of intelligence as suggested by the positive correlations
among specific intellectual ability dimensions.
a.
b.
c.
d.
e.

44

The Flynn effect
Malleable intelligence
Extelligence
General mental ability
Virtual memory

14. Jeremy Samuels works in a police department in California. His job often requires him to
observe clues that criminals leave behind. His job is to analyze these clues, which helps the
department catch the criminal. Which of the following dimensions of intellectual ability does
Jeremy most likely have?
a.
b.
c.
d.
e.

perceptual speed
extent flexibility
number aptitude
spatial visualization
dynamic flexibility

15. Lorna Perry, who works in a financial firm in Michigan, is required to calculate a large number
of clients’ accounts daily. She needs to tally figures and check accuracy at a high speed.
Which of the following dimensions of intellectual ability does Lorna most likely use?
a.
b.
c.
d.
e.

number aptitude
visual perception
extent flexibility
perpetual speed
deductive reasoning

16. In her work in the publishing industry, Vera Loranzo seeks out new authors who she considers
promising. In the past two years, she has found a number of new writers whose work she
thought was exceptional and immersed herself in the task of helping them shape their
manuscripts for submission to her managers for publishing. Although she was extremely proud
of the results, none of the authors she worked with were chosen for publication. After learning
about her management’s decision, she is extremely frustrated and is beginning to resent the
job she does. However, she knows there is nothing she can do and continues working because
of the good perks and salary benefits the job offers. How can Vera’s job attitude be best
described?
a.
b.
c.
d.
e.

45

low emotional contagion
low job satisfaction
high psychological empowerment
low job involvement
high positivity offset

17. Lillian Stintson works for a global women’s rights organization. In the past few months, she
has traveled across the globe for the campaign she was working on. In addition, she has been
working weekends to meet campaign milestones. She has now decided to take a month’s
holiday to relax and get a much-needed break. She knows that the organization will understand
her need for a long holiday. Which of the following best represents Lillian’s feeling?
a.
b.
c.

low organizational commitment
low employee engagement
low job involvement

d. high interest in whistle-blowing

e.

high perceived organizational support

18. Which of the following state
ments is most likely to be true about the major job attitudes?
a.
b.
c.
d.
e.

They tend to overlap one another.
They are highly distinct from one another.
They increase cognitive dissonance.
They are generally resistant to change.
They are not correlated to one another.

19. The
response includes actively and constructively attempting to improve conditions,
including suggesting improvements, discussing problems with superiors, and undertaking some
forms of union activity.
a.

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