Which of the following is a principle of re engineering?

Which of the
following is a principle of re engineering?

·
Organize around the tasks

·
Capture information many
times, at the source and where it is interpreted

·
Integrate the outcomes
of parallel activities

·
Treat geographically
dispersed resources as though they were centralized

2
Which of the following is a key metric
associated with value stream mapping?

·
Defects per million operations

·
Lead time

·
Product demand

·
Fixed costs

3
Which of the following is one of the major
types of stakeholders impacted by most consulting projects?

·
Other consultants

·
International government regulators

·
Board of directors

·
Suppliers

4
Which of the following production process
terms best describes the situation when activities in a stage of production
must stop because there is no work?

·
Blocking

·
Starving

·
Buffering

·
Multiple-stage
processing

5
The basic notion of economies of scale assumes
which of the following?

·
Two plants can be
operated at the same cost as a single plant

·
Average cost per unit of
output drops as a plant gets larger and volume increases

·
Total cost of output
drops as volume increases

·
A piece of equipment
with twice the capacity of another piece typically costs twice as much to
purchase and to operate

6 According to Little’s law, which of the
following can be used to estimate inventory?

·
Throughput rate times flow time

·
Process velocity times flow time

·
Set up time times
throughput rate

·
Process time times cycle time

7
In setting up a kanban control system, you
need to determine the number of kanban card sets needed. If the average number
of units demanded is 1,000 per hour, the lead time to replenish the order for
this item is 10 hours, the container size is 5 units, and the safety stock is
estimated to be 5% of the expected demand, what is the number of kanban card
sets needed?

·
2,100

·
440

·
210

·
1,050

8
Lean production seeks to achieve high volume
production using which of the following?

·
Maximize capacity

·
Minimize inventory of
raw materials

·
Maximize inventory of
work-in-process

·
Minimize utilization

9
Which of the following is a factor that causes
a diseconomy of scale?

·
Increased transportation
costs

·
Increased product value and prices

·
Increased utilization

·
Increased total operating costs

10
What is the term that refers to “the
fundamental rethinking and radical redesign of business processes to achieve dramatic
improvements in critical, contemporary measures of performance, such as cost,
quality, service, and speed” (as cited in Jacobs & Chase, 2011, p. 461).

·
Continuous improvement

·
Operations consulting
process

·
Reengineering

·
TQM

11
Which of the following operations consulting
tools provide summary performance updates for specific processes and are
generally presented in graphical form with color-coding of trend lines and
alarms?

·
Stakeholder analysis

·
Process dashboards

·
Decision trees

·
Responsibility charts

12
In contrast to TQM, what approach seeks
radical change through innovation?

·
JIT distribution

·
Project management

·
Reengineering

·
Lean manufacturing

13
Which of the following is a situation that
likely will yield economies of scale?

·
Company with factories
in multiple countries that produces products for local demand

·
Large factory with
dedicated capacity that is able to produce twice the number of units as locally
demanded

·
Factory that fully
utilizes dedicated resources for information technology, material handling, and
administrative support

·
Factory that produces
low volume, customized products

14
To implement a flow process in developing a
lean system, a firm might do which of the following?

·
Eliminate some fixed
costs

·
Improve capacity utilization

·
Build product in anticipation of
demand

·
Reduce setup/changeover time

15
Which of the following are possible examples
of cycle times?

·
Time to set up a new assembly line

·
Time it takes for an instructor to
grade an exam

·
Time required to produce
a batch of parts

·
Time that a part waits in queue

16
Which of the following operations consulting
tools are used in the cost impact and payoff analysis stage in the operations
consulting process?

·
SPC tools and bottleneck
analysis

·
Plant audits and
statistical tools

·
Customer surveys and gap
analysis

·
Decision trees and
stakeholder analysis

17
Which of the following terms refers to a
special type of flowcharting tool that is valuable for the development of lean
processes?

·
Kaizen

·
Kanban production
control system

·
JIT production

·
Value stream mapping

18
Which of the following production process
terms best describes a stage in a multiple-stage process that limits the
capacity of the overall process?

·
Buffer

·
Blocking

·
Starving

·
Bottleneck

19
An advantage of a make-to-stock process is
which of the following?

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